Terms & Conditions

Booking, Payment, Cancellation & Additional Charges Policy

Payments are accepted by PayPal/Credit Card as per your invoice. Payment of your Booking Invoice (50% of the total ceremony fee) must be made to confirm your ceremony date. Dates are not held—if another booking is paid before yours, the ceremony date will be confirmed to the couple who pays first, so prompt payment is recommended.
The Booking Fee is non-refundable and non-transferable. It may not be transferred to another couple, event, or service.
If you choose to cancel your confirmed booking, the Booking Invoice Fee is retained by Ceremonies by Georgina. If a full cancellation is received less than one month prior to the ceremony date, the full ceremony fee is forfeited, as it is unlikely that Ceremonies by Georgina will be able to book another ceremony at such short notice. All cancellation requests must be submitted in writing.
If a client is running more than 60 minutes late, a fee of $100 per hour (charged in one-hour increments) will be payable.

Rebooking Fee Due to Intoxication of Clients

A rebooking due to client intoxication will incur a $500 fee, payable before the new ceremony date. The new ceremony will take place with just the clients, the celebrant, and two witnesses (as a Legals Only ceremony), at a mutually agreed time.

Final Payment

The balance of your ceremony fee is due no later than 30 days prior to your ceremony date.

Travel Policy

Prices quoted are for ceremonies in Bowen. Service areas include Ayr to Proserpine and Airlie Beach, and west to Collinsville ($150 travel fee applies). For Whitsunday Islands (e.g., Hamilton Island), please add a $250 travel fee. For other locations, a custom quote will be provided.

Legal Requirements

The parties are required to provide accurate information and acknowledge that there are penalties for making false declarations.  Where permitted by Australian Consumer Law Schedule of the Competition and Consumer Act ('The Australian Consumer Law') Get Married in Bowen (GMIB) shall not be liable to the couple or any third party in respect of any loss or damage however caused arising directly or indirectly from the booking a marriage ceremony event day time slot.  Ceremonies by Georgina reserves the right to change these conditions at any time.

Acceptance by Execution

The parties agree that execution of this agreement by one party shall constitute acceptance by both parties of all terms and conditions contained herein. By proceeding with the services outlined in this agreement, the non-signing party is deemed to have accepted and agreed to be bound by the terms of this agreement as if they had executed it themselves.

Severe Weather & Cyclonic Conditions Policy 

In the event of extreme weather (e.g., cyclones, flooding, storm warnings, or closed roads), safety will always be the top priority. If Ceremonies by Georgina is unable to safely travel to the ceremony location:

• Every effort will be made to attend, but if travel is unsafe or impossible, the ceremony may need to be postponed.
• Ceremonies by Georgina will work with the couple to reschedule to the earliest mutually agreeable date.
• No additional fees will apply to reschedule due to extreme weather. If the new date is more than 12 months from the original, current package prices may apply.
• If no suitable date can be agreed upon, and the ceremony cannot proceed, a partial refund (minus the Booking Fee) may be considered at the discretion of Ceremonies by Georgina.
• Couples are encouraged to have a wet weather back-up venue and monitor weather alerts.

COVID-19 or Other Government Mandated Events

If a government-mandated lockdown or quarantine results in wedding cancellations or either client entering isolation that covers the ceremony date, Ceremonies by Georgina will work with the couple to identify a new date. Ceremony fees will be transferred. If the new date is more than 12 months from the previous one, any difference in package pricing may apply.  If clients change their date due to guest travel restrictions, refer to the Change Policy.

Change Policy

If you request changes to the date, time, or location after paying the Booking Fee, Ceremonies by Georgina will do their best to accommodate the request. Additional fees may apply and must be paid before the changes are confirmed.
If the change cannot be accommodated, Ceremonies by Georgina may retain the booking fee and cancel the agreement. If a reschedule or change happens within one month of the ceremony and no suitable date is agreed upon, the full ceremony fee may be retained.
All changes must be submitted in writing.

Pop Up Wedding Events
The ceremony will consist of the legal wording required under the Marriage Act 1961. Personal vows may be added.  The Parties agree to pay 50% to confirm your spot in the pop up.  The balance is due 1 month prior the ceremony date.  Cancellation one month or less prior to the event results in all fees paid being forfeited.   If cancelled more than 1 month prior to the event, and if the spot can be filled, a refund of the booking fee will be provided.  If the spot cannot be filled one month prior to the event, the booking fee will be forfeited.  If full payment is not made one month prior to the ceremony, the spot will be cancelled. and any fees paid will be forfeited. All required and requested information is to be provided no later than two weeks after the booking and no later than one month prior to the ceremony, including identification, divorce, death certificates and any accredited translation documentation requested.  That if the Parties fail to provide all documentation requested no later than two weeks after booking, reserves the right to cancel the ceremony, retaining the booking fee, and then opening that time slot for another couple to book that time.  Parties should be contactable via email and phone at all times leading up to and including the day of the marriage ceremony event day.  Failure to keep up to date with communications via these methods will result in cancellation of the allocated time slot, resulting in loss of all funds paid.  Ceremonies by Georgina reserves the right to cancel the marriage ceremony if both parties and 2 legal witnesses have not arrived in time for their allotted time.  Ceremonies times will not be held for additional guests that have not arrived for the allotted time.  No confetti or scatterings in any form ie. Natural, eco or synthetic at ceremony locations. Strictly no BYO.  The parties have a timeslot of 45 minutes, including bump in/bump out of guests.  Whilst the ceremony will be conducted in a private space, area such as bars are communal and the parties should be aware that a crossover of guests from other ceremonies in such areas will happen.  Weather conditions may result in a different ceremony location at the venue. Couples and their guests are responsible for their own actions at the venue. Ceremonies by Georgina is not liable for any damages or inappropriate behaviour performed by the couple or their guests. Any financial implications to damages or inappropriate behaviour will be the responsibility of the couple and/or their guests.  Ceremonies by Georgina will provide styling, furniture and music for the ceremony event day and any damage to styling, furniture and/or equipment provided by Ceremonies by Georgina is the responsibility of the Parties.  In the event that styling, furniture and equipment is cross hired from a 3rd party provider, the Parties are responsible for any damages payable to the 3rd party provider.

Social Media & Marketing Policy

By agreeing to this Client Service Agreement, the Parties consent to Ceremonies by Georgina using images and testimonials for print and social media. Opt-out requests must be received in writing at least one week prior to the ceremony.

Service Complaints

Feedback is welcomed and encouraged. Any issues will be addressed promptly. If unresolved, clients can contact the Attorney-General’s Department at www.ag.gov.au.

Ceremonies by Georgina will:

• Perform all duties as a Registered Marriage Celebrant in line with legal standards under the Marriage Act 1961 and Marriage Regulations 2017.
• Prepare and lodge all legal documentation and provide a Presentation Certificate (note: not a legal certificate).
• Order the legal marriage certificate by default unless advised otherwise. The cost of the legal certificate is payable by the clients to the relevant BDM.
• Provide a functional PA system, weather permitting. Equipment will not be used in unsafe weather conditions.
• Refuse to perform a ceremony in unsafe conditions, at her discretion.
• Refuse to solemnise the marriage if either client or required witnesses are intoxicated. A commitment ceremony may be performed, and rebooking fees apply.
• Provide a backup celebrant if unable to attend for personal or emergency reasons.
• Bear any travel issues (e.g., flat tyre, traffic) but not be held liable for delays beyond her control.
• Not be liable for personal injury or damage caused by guests. Guest behaviour and child supervision are the responsibility of the Parties.

The Clients agree to:

• Provide accurate and truthful information on all legal documents.
• Notify the Celebrant of any changes to contact details, time, date, or location.
• Submit the NOIM and required original documents at least one month before the ceremony.
• Provide English-speaking witnesses or a certified interpreter if required.
• Bring all original identification documents to the ceremony.
• Appoint sober, capable witnesses for legal documentation.
• Be respectful of intellectual property—ceremony wording is not to be shared or reproduced without permission.
• Cover the cost of any damage to celebrant property (e.g., PA system) caused by guests.
• Advise of lateness for appointments and provide a parking space if possible.
• Submit final ceremony wording no later than two weeks before the ceremony date; otherwise, the celebrant will choose the ceremony content.
• Provide all symbolic items and ceremony materials (e.g., music, rituals).

Force Majeure

Ceremonies by Georgina will not be held liable for failure to perform obligations under this agreement if such failure is caused by events beyond reasonable control, including natural disasters, government restrictions, medical emergencies, or acts of God.